Q: How long does delivery take?
A: UK orders typically arrive within 7 working days. International orders may take up to 25 working days.
Q: Can I cancel my order?
A: Yes, you can cancel within 7 working days of receiving your goods, provided they are unused and in original packaging.
Q: What if my item is damaged or defective?
A: Contact us within 7 days of discovery. Retain packaging and damaged items for inspection.
Q: Do you ship internationally?
A: Yes, we ship worldwide. Delivery times and charges vary by location. These are displayed when ordering.
Q: How do I contact customer service?
A: Email us at sales@dbmk.co.uk
Customer support